Are sessions in person or virtual? 

 We offer in-person, virtual, and hybrid sessions to make therapy as accessible and convenient as possible. We understand that everyone has different needs, schedules, and preferences, and we strive to provide flexibility so that treatment can fit comfortably into daily life. At times, in-person sessions may be recommended to best support specific treatment goals or address certain symptoms. We work collaboratively with each client to determine the approach that will be most helpful for their individual needs.

Do you take insurance? 

Our practice is a private-pay practice and does not participate with or bill insurance companies directly. We offer a limited number of reduced-fee, private-pay appointments through a sliding-scale arrangement. Availability is limited, and reduced fees are determined on an individual basis. 

On the first of each month, you will receive a Superbill through SimplePractice, our secure electronic health record system. The Superbill includes your dates of service, service codes, diagnostic codes, and fees paid. You may submit this document to your insurance company to request reimbursement through your out-of-network mental health benefits. Submission does not guarantee reimbursement; coverage and reimbursement amounts are determined by your individual insurance plan, including your deductible and out-of-network benefits. 

How is payment taken? 

Prior to your initial consultation, you will receive a secure link from Stax, our payment processing partner, to enter your banking information and authorize automatic payments for therapy services. This is a one-time setup, and your payment information will be securely stored by Stax. By completing this process, you authorize BTG to automatically charge your account for the applicable session fee following each appointment. No additional payment action is needed after each session. 

Where is the practice located? 

Our office is located at 55 Old Post Road, #2, Suite 2C, Greenwich, CT 06830. When entering the address into your GPS, please be sure to include both the zip code and #2. There are several streets named Old Post Road in the area, so double-check that your GPS is directing you to the correct location. 

Our office is located in a three-story red brick building with Chalk & Vermilion displayed on the exterior. To protect client privacy and maintain discretion, The Behavior Therapy Group is not listed on the building's exterior signage or in the first-floor lobby. 

Upon arrival, enter through the main lobby and take the elevator or stairs to the second floor. Our suite is to the left as you exit the elevator and to the right if you take the stairs. Look for the double white doors marked The Behavior Therapy Group. Please come in and make yourself comfortable in our waiting room. 

We look forward to welcoming you!